Specialist Business Development and Market Intelligence - Mercedes-Benz South Africa

Closing date is 09 August 2019.

Organization : Mercedes-Benz South Africa Ltd
Primary Location : South Africa-Gauteng-Centurion

Objective of the job

• Mercedes-Benz South Africa (MBSA) is looking for a Specialist Business Developer to effectively and efficiently manage the key performance outputs of the Agent network channel in order to ensure optimal MBC sales performance and attain key strategic deliverables as defined by MBSA and aligned to established objectives and KPI's. 
• To establish and maintain relationships with Agents to increase market penetration and profitability. 
• To analyze and use all relevant STS and NBM data to effectively influence Sales Performance of agent and type-classes by analyzing the data and drawing conclusions on which to base future business decisions. 
• Fulfill a consultative role with the respective Agents in steering the vehicle sales revenue generating activities in compliance to the Company's Integrity Code.

Main Tasks:

New Vehicle Sales Target Performance (Sales Steering including Forecasting): 

• Build and maintain strong and effective relationships with Agents to ensure achievement of Agent New Vehicle Sales targets monthly, quarterly and annually through the proactive steering and monitoring of Agent performance. 
• Introduction of remedial or corrective action to ensure sales channel performance according to the sales plan. 
• Achievement of the respective sales targets as defined annually to support the overall objective of being the market leader. 
• Regular and accurate forecasting of Agent performance to be undertaken.

Sales Funnel Management: 

• Proactively steer and manage the performance of Agents on Sales Funnel & Activity Management. 
• Utilization of the BOBJ sales dashboard and KPI sheets to manage, monitor and introduce corrective action for Agents where the processes and activity management is not been successfully executed. 
• Analysis of Agent performance on sales funnel management to be regularly undertaken and addressed with Agents.

Sales Analysis: 

• Proactively analyze Sales Discount spend by type class and by agent and make recommendations accordingly on findings, proactively analyze SPM performance in terms of increases / decreased vehicle sales run rate by type-class vs Kufri planning vs marketing campaign/focus, analyze MBFS Campaign efficiencies on SPM by type class and make recommendations accordingly on findings, proactively analyze competitor data (analyze and maintain Transaction Price Study results) on sales offerings and product launches (Web research), proactively analyze MB model-type sales trends and concerns. 
• Manage aged stock and analyze STS activity and make SPM recommendations accordingly. Manage ad-hoc requests coming from Business. 
•  Align with SM and DM and make suggestions to all internal business stakeholders. 
• Interact with agents to gain an understanding of market trends and activities of competitors.

New Business Model: 

• Approval of Sales Discount for both BDM and SM for 100% of STS queries as primary action.
• Utilize independently the limited escalation budget in an optimized way to realize the maximum potential of the available funds and in order to improve sales to target performance.

Agent Communication and Visits: 

• Regular visits and interaction with Agent on all Sales topics. 
• Conducting of weekly, monthly and quarterly reviews as defined. 
• Preparation of Agent Review presentations and reports for the meetings. 
• Document and maintain meeting minutes and action items/status updates on topics discussed and raised during the Agent and rental engagements. 
•  Regular feedback and communication to Agent network on Agent targets, sales promotion measures, Agent performance, Agent profitability, claims progress, marketing interventions and product updates.

Promote and support integrity include: 

• Rewarding and disclosing compliance achievement or misconduct in an appropriate manner.
• Implementation and promotion of efficient and effective internal compliance controls, including regular assessments and risk mitigating measures to avoid non-compliance.

Knowledge, Skills and Attributes:

• Agent Network operations - Sales and After Sales.
• SAP, PowerPoint, Word, Excel.
• Communications, analytical and management skills.
• Agent Model Sales Processes and systems, in depth understanding of STS.
• Knowledge and experience of the marketing concepts and implementation.
• Driving the sales and marketing strategy and integrate this into the respective Agent activities.

Experience:

• 3-5 years experience in Business Development and Market Intelligence or relevant equivalent field.
• Experience in Automotive Retail experience in Agent network operations
• Experience within a sales and sales support environment
• Experience in managing Agent performance in a sales environment
• Experience in Sales strategy and marketing experience
• Experience in Market Intelligence / Science experience

Mercedes-Benz South Africa is proud to be an equal opportunity employer. All qualified applicants will be considered, however the following will apply:

Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002.

Division’s Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998.

Code of good practice on the employment of people with disabilities.

Only applications submitted online www.daimler.com/career will be considered. Applications sent by email WILL NOT be considered. Email address provided for query purposes only.


IMPORTANT: 

For an optimal selection process, please attach all relevant documents.

Qualifications

• Matric plus 3 year diploma/degree in business management or relevant equivalent.
• Code 8 licence

Work Locations : 

MBSA-Wierda Road, Zwartkop 123 Wierda Road Zwartkop, P.O Box 10829 Centurion 46

Apply Here