Client Information clerk - Bonalesedi Nursing College

Closing Date 2019/04/18

Department of Health
Bonalesedi Nursing College
refs/003886
Directorate Administration and Support Service
Package 173 703.00

The Provincial Government of Gauteng is committed to the achievement and maintenance of diversity and equity in employment, especially in respect of race, gender and disability.
The specific reference number of the post must be quoted; failure to comply with these instructions will disqualify applications from being processed.

Requirements

• Grade 12 with 2-years’ experience in switchboard / Call Center / Reception. 
• Computer Literacy Certificate. 
• Customer Service / Care Certificate. 
• Experience in client liaison and telephone etiquette as well as good communication skills. Fluency in English. 
• Good interpersonal Relations, self-motivated to work in a team to all stakeholders (Managers, Staff, Students and Community), be able to accept responsibilities and complete work with acceptable period and be able to maintain confidentiality.

Duties

• Maintain the image of the Reception area, attend to all incoming calls and outgoing call and transfer them to the relevant departments. 
• Receive messages and convey them to relevant Office or personnel. 
• Receiving of parcel and other related documents. 
• Identify and report telephone faults. 
• Maintain and updating telephone directory. 
• Render faxes incoming and outgoing faxes and manage registers. 
• Attend to visitors and ensure they reach the relevant destiny. 
• Provide information to clients and deal with enquirers. 
• Report any other incidents or accidents like fire, loss, damage/ other irregularities where possible and liaise with the security. 
• Perform any other task that may be delegated by the supervisor. 
• Attend meetings and training/courses were necessary. 
• Ensure confidentiality of all documents.

Notes
Those who previously applied are invited to re-apply. People with disabilities are welcomed to apply. Application must be submitted on a Z83 form accompanied by a recently updated CV and Certified Copies (no copies of certified copies allowed, certification should not be older than 3 months). 

The successful candidate will be subjected to Pre-employment medical surveillance conducted by an Occupational Health Nurse, security screening and vetting process. Applications received after closing date will not be accepted. It is the candidate’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). 

Applications should be submitted at Bonalesedi Nursing College (inside Leratong Hospital premises), 01 Adock Road, Chamdor, Kagiso or posted to Private Bag X55, Roodepoort, 1725. PLEASE NOTE: The Public Service does not charge any fees for applying for posts. Should you be asked for a fee, please let the authorities aware.

Enquiries Mrs G.Z. Mavanyisi Tel No: (011) 696-8342/8300